Return Policy
Last updated: April 2, 2026
Return Period
You have the right to return your order up to 14 days after receipt.
Conditions for Return
A return will only be accepted if:
- The product is unused
- It is in its original condition
- It is in its original packaging
Exceptions
The following products/services cannot be returned:
- Installed products
- Custom-made products
- Services such as installations
Return Costs
The cost of return shipping is borne by the customer.
Refund
After receipt and inspection of the product, the purchase amount will be refunded within 14 days.
Damaged or Defective Products
Did your product arrive damaged or defective?
Please contact us within 48 hours.
Contact
Please contact us via the website to register a return.